HeyAlpha AI concierge on a tablet kiosk glowing against a dark background

HeyAlpha

An interactive conversational AI platform that transforms kiosks and mobile devices into engaging, personalised customer experiences.

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Smarter Customer Service At Every Touchpoint

HeyAlpha combines AI-powered assistance and personalised interactions to simplify customer service across devices.

  • AI Concierge

    Provides personalised assistance, information, recommendations, and guidance through intelligent service interactions

  • Customer Service Automation

    Automates routine service interactions while helping teams deliver faster and more consistent support.

  • Interactive Conversational AI Platform

    Simplifies check-in experiences by helping users complete registration and access services with minimal assistance.

  • Multilingual AI

    Enables personalised interactions across languages to improve accessibility for diverse users.

  • Indoor Navigation Software

    Guides users through complex spaces with interactive maps, directions, and digital wayfinding.

  • Customer Experience Automation

    Connects assistance, information, and service workflows to create smoother customer journeys.

HeyAlpha AI concierge greeting a visitor on a kiosk screen

Smarter Customer Experiences Across Industries

HeyAlpha brings customer experience automation and intelligent assistance to everyday interactions.

HeyAlpha AI assistant helping a patient in a hospital

Support Service Teams Without Adding More Work

Explore Healthcare Solutions
  • Medication Ordering
  • Housekeeping Assistance
  • Appointment Booking
  • Patient Guidance

Interactive Conversational AI Platform

HeyAlpha brings AI, personalised assistance, and service automation to elevate customer experiences.

  • Combines intelligent assistance, service workflows, and real-time insights within one service intelligence platform.

    HeyAlpha service intelligence platform on a kiosk display

  • Delivers personalised assistance across customer, guest, and patient interactions.

  • Supports personalised multilingual experiences across different users and service environments.

  • Uses interactive maps and guided directions to simplify navigation through complex indoor spaces.

  • Automates service interactions while helping teams maintain consistent experiences.

  • Supports personalised hospitality journeys through concierge assistance, check-ins, navigation, and service interactions.

Designed to Integrate into Existing Environments

  1. Alphadroid team reviewing a robot fleet plan on a large screenWeek 1

    01.

    Understand Your Requirements

    Identify repetitive tasks, operational challenges, and workflows where robotics can improve efficiency and reduce manual effort.

  2. Technicians preparing Alphadroid robots in a workshopWeek 2

    02.

    Deploy The Right Solution

    Choose the right robotic solution based on your specific operational, service, and automation requirements.

  3. Alphadroid robot entering a modern elevatorWeek 3

    03.

    Integrate With Existing Infrastructure

    Connect the solution with your existing environment and infrastructure to enable smooth navigation, movement, and day-to-day operations.

  4. Alphadroid robots demonstrated in a futuristic lobbyWeek 4

    04.

    Optimise Operations

    Monitor performance, identify opportunities for improvement, and expand automation across additional workflows as your needs evolve.

What Most People Ask Us About HeyAlpha

See the full list of FAQs

HeyAlpha is an interactive conversational AI platform that automates customer interactions and delivers personalized assistance across service touchpoints.

An interactive kiosk is a digital interface that allows users to access information, complete tasks, and receive assistance. HeyAlpha creates interactive service experiences across different environments.

HeyAlpha automates routine service interactions while providing personalised assistance across customer, guest, and patient journeys.

An AI concierge provides intelligent assistance such as information, recommendations, navigation, bookings, and other service support through digital interactions.

Yes. HeyAlpha can support self check-in experiences including registrations, appointment booking and other service workflows across relevant environments.

Explore Alphadroid's
Robotics Portfolio

Robotics solutions designed for diverse industry needs and applications

  • Signature Next

    A premium service robot built for food delivery, table clearance and customer-facing service.

    • Healthcare
    • Hospitality
    • Retail
    • Quick Service Restaurants
    Signature Next service robot with three shelves and a touchscreen

  • Alpha Echo

    A mobile conversational AI robot that help customers navigate, interact, access information, and complete everyday service tasks.

    • Healthcare
    • Retail
    • Quick Service Restaurants
    • Hotels and Resorts
    Alpha Echo conversational robot with a touchscreen kiosk

  • Carrymate

    A utility robot built to transport supplies, equipment waste and heavy materials across facilities.

    • Healthcare
    • Retail
    • Hotels and Resorts
    Carrymate utility robot with three open black shelves and a touchscreen

  • Medimate

    An all-in-one autonomous delivery, greeting, and customer-engagement robot designed for high-traffic indoor environment

    • Healthcare
    Medimate autonomous robot with a touchscreen and storage compartments

  • Alpha Titan

    An autonomous delivery robot built for secure transport of medicines, meals, supplies, and other essential items.

    • Healthcare
    • Hotels & Resorts
    Alpha Titan autonomous delivery robot with secure compartments

  • Logimate

    An autonomous transport robot built to move goods supplies and materials across demanding operational environments.

    • Intralogistics
    Logimate autonomous transport robot

  • Veltra

    An autonomous retail robot that monitors shelves, detects issues, and delivers real-time inventory visibility.

    • Retail
    Veltra tall autonomous retail robot

  • Alpha CBS

    An autonomous material-handling robot designed for pallet transportation, storage, retrieval, and other heavy-duty operations.

    • Intralogistics
    Alpha CBS autonomous pallet handling robot

  • Abellcart

    An autonomous material movement robot designed to transport supplies, linen, luggage, and equipment across indoor facilities.

    • Hotels and Resorts
    Abellcart autonomous luggage and linen cart

  • OP 500

    A heavy-duty autonomous robot built to move high-volume loads across demanding indoor and outdoor environments.

    • Intralogistics
    OP 500 heavy-duty autonomous robot on a white studio floor

  • Alpha Lifter

    An indoor AMR designed to lift and move racks and load carriers, bringing stored materials closer to operators for efficient picking and handling.

    • Intralogistics
    Alpha Lifter indoor robot that lifts and moves racks and load carriers
An Alphadroid engineer working on a robot

Build Better Customer Experiences With HeyAlpha

From interactive kiosk experiences to AI concierge assistance, HeyAlpha helps organisations automate service and create more personalised experiences.

Talk To Our Team